FAQ

  • Q:Are you factory or Middleman?

    A:Yes, We are a factory with 30 years of experience in producing wire and wire mesh.

  • Q: Can you offer free sample?

    A:Yes, We can offer free samples.

  • Q:Can I customize the products?

    A:Yes, as long as customers provide specifications or drawings, we can provide the products you want.

  • Q:Which kind of Trading Terms you can accept?

    A: L/C, D/P, D/A,T/T ( with 30% deposit ), Western Union, Paypal, etc.

  • Q: How about the delivery time?

    A:Usually within 15- 20days, customized order may need longer time.

  • Q:Do you have a minimum order quantity?

    A:Yes, our minimum order quantity is generally 5 tons. Depending on the product, we have different minimum order quantities. Please contact us for more information.

  • Q:Can you provide the relevant documents of the order?

    A:Yes, we can provide most documentation including product certification, insurance, certificate of origin, and other required export documentation.

  • Q:How about the shipping fees?

    A:Shipping costs depend on the delivery method you choose. Express delivery is usually the fastest but also the most expensive way. By seafreight is the best solution for big amounts. Only with detailed information of amount, weight and shipping method can we provide you with accurate shipping cost. Please contact us for more information.

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